Technology Vision 2017: Every Business Will Be an AI-First Business

We’ve been talking about cloud-first and mobile-first for a while now. Here’s another “first” businesses need to start paying attention to: AI-first. We believe all businesses are only a few years away from a new era – one where we will need to focus first on artificial intelligence. Avanade’s Technology Vision 2017 explores AI and […]

4 Benefits from Investing in a Digital Workplace

A few facts on our changing world: digital natives will have 20 different jobs in five different careers in their lifetime. Technology has made us five times more productive since 1972. 50% of the workforce will be Millennials by 2020 and could be working with their grandfathers. By 2025, 45% of workers will be contractors. […]

Top 3 Highlights from Gartner Digital Workplace Summit

I’ve just come back from Gartner’s Digital Workplace Summit and it’s reassuring to see much of what I’ve been discussing with Avanade clients for years make its way into the limelight. The event is only entering its second year, at a time when creating an advanced, digital workplace couldn’t be more urgent.  After all, without […]

3 Digital Workplace Productivity Tools for Retail Store Environments

A question I often ask retailers I work with is “How many hours per day, on average, do your store assistants and managers spend with customers?” The answer to this question, and the discussions that follow, are insightful and throw light on the productivity challenge facing retailers. Over the past decade, most retailers have invested […]

Digital Workplace Analytics: Are You Measuring Your Success?

Many companies are moving to Office 365 to help transform their employee experience – making it easier than ever for employees to access the information they need, when they need it and also collaborate with people inside and outside their organizations. However, most companies deploy Office 365 without a clear objective of the value they […]

Customer Analytics & Insights: An Imperative for the Banking Industry

As the world evolves more toward C2B (consumer to business) relationships, the major C2B players— including Google, Apple, Facebook and Amazon (GAFA)—have been increasingly encroaching on the territory of traditional banks. In order for these players to become more relevant in consumers’ lives, they have been naturally expanding the full range of their offerings to […]

Measuring Adoption and ROI of Your Digital Workplace Investments

What if you could easily and quickly measure which employees are using certain digital tools, if they’re using them effectively, and if they are having an impact and creating value for the business? Today’s companies are investing heavily in digital workplace solutions, but they often find themselves stuck without effective ways to measure the value […]

How to Digitalise and Elevate the In-store Customer Experience

As customers’ retail experience becomes less physical and increasingly virtual, how should you as a retailer with a bricks-and-mortar store, an ecommerce site, social media presence and a mobile app respond and differentiate? Customers buying online have access to a rich set of information – price comparisons, reviews, blogs, videos, etc. All that vanishes the […]

Why Cultural Change is Key for Digital Transformation

An organisation is nothing without its people. Never is this clearer than in the face of digital change. From the outset, it’s easy to assume digital transformation is all about technology. Which tools, systems and platforms are set to dramatically transform the office? From talk of virtual and augmented reality revolutionising workplaces, and robotics automating […]

Is the Internet of Things a Game-changer for Employee Experience?

  We’ve all heard about the benefits the Internet of Things (IoT) can bring to your business – from boosting productivity to unlocking new revenue streams, the potential is huge. But what about your end-users? As companies increasingly strive for a more engaged, talented workforce, can IoT have a positive impact on the lives and […]