Are Business Processes and Apps Really Linked in Your ERP System?

The ERP holy grail of seamless, integrated business functions achieving their full potential has been elusive, for sure. According to a Gartner report, a whopping 75% of ERP implementations fail to achieve their objectives, due in large part to how they start off and the outcomes stakeholders think they will achieve. While I think those […]

Fortune Favours the ‘Bold’ With Digital Transformation

Digital transformation is no longer a distant dream – it is under way, with more organisations than you might think already reaping the benefits of replacing ageing legacy infrastructure with the latest cloud-based and digital technology. I’ve had the opportunity to speak with many of our Avanade clients over the past six months. Each organisation […]

Why a New Economics of IT Demands Innovation and Efficiency

Working on your core at the gym is great — but if it’s all you do, you’re limiting what could be. You need the cardio, the weights, and the full-body routines to really unlock your true potential.  It’s the same idea for companies going digital. As we’ve seen in the New Economics of IT blog […]

Your Journey Towards Big Data & Advanced Analytics

Big data, advanced analytics, machine learning, stream analytics… these are buzzwords that organizations believe will completely transform the way they do business. And they are right! The business value is somewhere locked behind the large volumes of structured and unstructured data coming from inside and outside the company. To unlock it, these organizations must be […]

3 Ways Dynamics 365 Helps You Re-Invent CRM

It’s fun to dig into theory and talk about the future. But sometimes people just want practical answers, to real-life problems. They want more “how,” less “what.” Take for instance my last blog post about two distinct strategies needed to re-think customer relationship management (CRM). In it, I argued if modern organizations want optimal digital […]

New Dynamics 365 Platform Combines CRM and ERP Functionality

On November 1, Microsoft launched Dynamics 365 – the next generation of the award-winning cloud CRM and ERP software. There is one thing in particular that makes the Dynamics 365 release special. For the first time, Microsoft has united the CRM and the ERP offerings into one product. ERP customers can now ‘switch on’ the […]

The Only Game in Town for Your Digital Business: Dynamics 365

The soon to be released Microsoft Dynamics 365 has already generated significant buzz in the industry as a revolutionary breakthrough. It unites Enterprise Resources Planning (ERP), Customer Relationship Management (CRM) and Office 365 under a Common Data Model (CDM) in the cloud. With its advanced analytics and data visualization capabilities, Dynamics 365 enables any user […]

Back to School With Microsoft Dynamics 365

Well, it’s that time of year again. Kids are settled back in school and normal work life continues. Of course, with the back to school season we expect the kids to learn something new. For those of us who work for a living, we never stop learning (especially in the technology business.) So what better […]

How to Create a Foundation for Digital Innovation: Process & Imagination

In this two part blog series, Julian Tomison, General Manager of Avanade UK discusses some of the key questions and challenges around encouraging digital Innovation: People, Policy, Process and Imagination.   Recently, I discussed how People and Policy are critical for any business seeking to create a foundation for digital innovation. Now, let’s consider two more […]

Sitecore & Microsoft Enable Deeper Customer Experiences on Azure

Delivering extraordinary customer experiences is a critical component of capturing and recapturing customer loyalty and dollars.  In a recent study, Avanade and Sitecore found that for every $1 invested in CX, organizations can expect $3 in return. Organizations looking to drive greater profits and faster return cycles will applaud the recent announcements from Sitecore and […]