Today’s Workforce: Augment or Bust!

As you may have seen in Avanade’s TechVision 2017, we believe that the era of the augmented worker is upon us. In the following few paragraphs I’ll talk about why I think this is needed, how I see this impacting business and how you can get started in your own organization. Because even though we […]

How Empathy and Change Enablement Help Reduce Security Risk

Anyone who is slightly technical has been asked to help friends and family members with their iPhones, mobile apps, Windows laptops and so forth.  In doing so, we may or may not empathize with users that have less technical skills than we do. JAMA: The Journal of the American Medical Association defines empathy as the […]

Artificial Intelligence vs. Machine Learning: Battle of the Minds

In the last year, I’ve been wrestling with two competing approaches with respect to how to leverage big data: artificial intelligence (AI) and machine learning (ML).  After all, there’s nothing exciting about big data unless you have a mechanism to process it. After a few weeks of intensive research, I have realized that everyone’s definition […]

Your Journey Towards Big Data & Advanced Analytics

Big data, advanced analytics, machine learning, stream analytics… these are buzzwords that organizations believe will completely transform the way they do business. And they are right! The business value is somewhere locked behind the large volumes of structured and unstructured data coming from inside and outside the company. To unlock it, these organizations must be […]

New Dynamics 365 Platform Combines CRM and ERP Functionality

On November 1, Microsoft launched Dynamics 365 – the next generation of the award-winning cloud CRM and ERP software. There is one thing in particular that makes the Dynamics 365 release special. For the first time, Microsoft has united the CRM and the ERP offerings into one product. ERP customers can now ‘switch on’ the […]

The Path to Cloud Application Modernization

Last time out we covered some of the issues with getting your application migration strategy wrong and how Avanade’s approach to the cloud journey, plus our toolsets, enable our clients to get the best value from their cloud transformation by focusing first on an application modernization strategy. However you do it though, companies need to […]

Bridging Customer Experiences for Improved Loyalty and Satisfaction

We collected insights from our Avanade experts on a very common question that many marketers face today – how to bridge online-to-offline customer experiences for improved loyalty and satisfaction. Here’s what they had to say. Ken Ramoutar, SVP, Solutions and Industry Marketing Forget the notion of online-to-offline. It’s an idea that will derail your thinking […]