Process Automation: Not as much of a secret as I thought it was

Well, maybe process automation isn’t as secret as I thought! In a recent blog I discussed that Process Automation was the best kept secret in business transformation. On June 7, I had the opportunity to attend Blue Prism World in New York – and clearly a lot of businesses have Robotic Process Automation on their […]

Bots taking digital sales and service by storm

“Bots are the new apps,” Satya Nadella, Chief Executive Office of Microsoft, declared in his keynote speech at Microsoft’s Build conference last year. From chat bots answering frequently asked customer questions, to Siri and Cortana, who seem to have an answer to everything, bots are becoming ever more important as organizations look to offer new […]

Wine vintages to the minute, not the year, with Blockchain technology

If you understand Blockchain, than you recognise the power it has to become a platform for truth and trust. Blockchain technology is a fast and secure protocol to transfer metadata between untrusted parties. In simpler terms, blockchain is a kind of independent, transparent, and permanent database coexisting in multiple locations and shared by a community. Each […]

Digitalization: Austria Needs to Catch Up

Digitalization is turning the world upside down. A study led by Accenture highlights just how important it is for companies to be digital and take advantage of new opportunities: Without new stimuli, such as digitalization, it will hardly be possible for the 100 most important companies in Austria to continue to grow. Recent figures from […]

How Technology is Changing the Backend of Retail

Some retailers are leading the way when it comes to digital customer experiences. Instore, they’re using RFID technology and smart mirrors to show shoppers relevant product information. They’re using augmented reality so that people can virtually try clothes on. Online, they’re investing huge amounts of money in making sure that their e-commerce platforms are interactive, […]

Achieving ROI from Robotic Process Automation in Financial Services

Automation is a hot topic among banks and financial institutions today. Faced with agile competitors snapping at their heels and a rising trajectory to their cost-to-income ratios, Financial Services institutions are looking at automation to improve their productivity and efficiency. These organizations are showing particular interest in robotic process automation (RPA) and rightly so, as […]

A 5-Point Roadmap for Driving Ongoing Innovation in Your Company

This blog post was originally published at Business Insider Australia. There is universal agreement among our multinational companies, politicians, universities and educators that innovation is critical to ongoing success and competitive advantage. However, sustained innovation remains an elusive goal for most organisations. The pace of change in the market is tectonic, so it is not […]

Fashion Hit with Global Uncertainties and Heightened Customer Demands

The performance of the fashion and apparel industry last year was not very encouraging. Most indicators point to sluggish growth and stagnating profit margins. And many retailers believe that the condition of the fashion and apparel industry has gotten worse over the last year. Compounding all this bad news is the ongoing pressure on retailers […]

Millennials are Driving New Digital Workplace Trends in Healthcare

This is a guest blog post written by Avanade alum, Sheetal Shah.  Millennials have a significant presence in the healthcare field and are harbingers of change in this industry. For this demographic, gone are the days of long hours, years spent building a practice, and long-term allegiance to employers, traits commonly attributed to Boomers and […]

AI is the new UI – AI + UX + DesignOps

This blog post was originally published on CIO Review. Today you cannot read any technology or business article without some discussion around Artificial Intelligence (AI), whether explicit or implicit. We see AI integrating deeper in all elements of our life – be it at home with our families, or at work with our colleagues and […]