Achieving ROI from Robotic Process Automation in Financial Services

Automation is a hot topic among banks and financial institutions today. Faced with agile competitors snapping at their heels and a rising trajectory to their cost-to-income ratios, Financial Services institutions are looking at automation to improve their productivity and efficiency. These organizations are showing particular interest in robotic process automation (RPA) and rightly so, as […]

A 5-Point Roadmap for Driving Ongoing Innovation in Your Company

This blog post was originally published at Business Insider Australia. There is universal agreement among our multinational companies, politicians, universities and educators that innovation is critical to ongoing success and competitive advantage. However, sustained innovation remains an elusive goal for most organisations. The pace of change in the market is tectonic, so it is not […]

Fashion Hit with Global Uncertainties and Heightened Customer Demands

The performance of the fashion and apparel industry last year was not very encouraging. Most indicators point to sluggish growth and stagnating profit margins. And many retailers believe that the condition of the fashion and apparel industry has gotten worse over the last year. Compounding all this bad news is the ongoing pressure on retailers […]

Millennials are Driving New Digital Workplace Trends in Healthcare

Millennials have a significant presence in the healthcare field and are harbingers of change in this industry. For this demographic, gone are the days of long hours, years spent building a practice, and long-term allegiance to employers, traits commonly attributed to Boomers and Gen-Xers. After watching many clinicians experience burnout, millennials are forcing a change […]

AI is the new UI – AI + UX + DesignOps

This blog post was originally published on CIO Review. Today you cannot read any technology or business article without some discussion around Artificial Intelligence (AI), whether explicit or implicit. We see AI integrating deeper in all elements of our life – be it at home with our families, or at work with our colleagues and […]

Cloud Migration & App Modernization: Not an All or Nothing Proposition

The pace of innovation continues to drive technological advances in nearly every industry while teaching customers to demand more in the way they consume and the speed in which they receive goods and services. Companies operating on legacy systems struggle to keep up with the innovation necessary to remain relevant in the market.  The good […]

Robotic Process Automation is Here, Say Goodbye to Repetitive Tasks

By 2018, Gartner cites that 20% of business content will be produced by machines. Mr. Ford & Mr. Taylor most likely would have dreamt of this time: a new era of optimizing repetitive tasks under the umbrella acronym “RPA.” Robotic Process Automation encompasses all technologies, products and processes used to automate repetitive computer capture tasks […]

Reimagine the Way Work Gets Done

Michelle Caldwell presented at Nintex InspireX 2017. This article originally published on Nintex Blog. Wouldn’t it be great if your office worked with you, instead of against you? What if your workplace actually knew who you are, and where you are, and what you’re doing? What if it were smart enough to serve up the […]

How to Kill Digital Innovation and ROI in One Easy RFP Document

This blog post originally published on LinkedIn. Within the digital domain I have witnessed with increasing frequency how large organizations end up as victims of their own RFP processes (and best intentions)  – choosing either the wrong partner, the wrong technology, the wrong approach, or sometimes all of these combined. Let’s spend 2 minutes to review some of the key problems when sourcing digital […]

What Retailers Need to Look for in an ERP Solution

Today’s retailers face a complex operating environment. They need to sell seamlessly across multiple channels. They need to deal efficiently with a huge number of daily transactions. And they must accommodate an increasingly global customer base. It’s no longer enough just to have the right products in the right place at the right time. Instead, […]