Driving Extreme Business Value from Robotic Process Automation

Recently, Gartner predicted that “by 2020, the average person will have more conversations with bots than with their spouse.”  This future forecast means that businesses will need to develop strategies in order to harness digital transformation technologies such as bots and robotic process automation (RPA). Improving process efficiency is often the primary driver in RPA […]

Time to Cast a Spotlight on Shadow IT

When it comes to Shadow IT, it has been suggested to ‘sniff it out,’ ‘hunt it down’ and ‘cut it off.’ Draconian views to stop it to some extent carry weight, yet it is time to reconsider. I would suggest that we need to take a different view as I believe there is business value […]

Robotic Process Automation is Here, Say Goodbye to Repetitive Tasks

By 2018, Gartner cites that 20% of business content will be produced by machines. Mr. Ford & Mr. Taylor most likely would have dreamt of this time: a new era of optimizing repetitive tasks under the umbrella acronym “RPA.” Robotic Process Automation encompasses all technologies, products and processes used to automate repetitive computer capture tasks […]

6 Things to Consider When Addressing Corporate Digital Ethics

Digital ethics is all across the mainstream press.  Avanade has been part of the discussion, with both Sarah Adam-Adam Gedge and Adam Warby have spoken to the press on this locally. With companies accelerating into an AI-first world, the need for all players – companies, governments, individuals – to consider the consequences of that shift, is […]

Are Business Processes and Apps Really Linked in Your ERP System?

The ERP holy grail of seamless, integrated business functions achieving their full potential has been elusive, for sure. According to a Gartner report, a whopping 75% of ERP implementations fail to achieve their objectives, due in large part to how they start off and the outcomes stakeholders think they will achieve. While I think those […]

How on Earth do you “do” IT Modernization?

I’ve spent more time than I care to admit this year looking at the topic of IT modernization, allowing me (off the top of my head no less) to quote Gartner as stating that legacy systems are in the top three blockers to adopting a bimodal IT model – impressive, right? In particular though, I’ve […]

New Dynamics 365 Platform Combines CRM and ERP Functionality

On November 1, Microsoft launched Dynamics 365 – the next generation of the award-winning cloud CRM and ERP software. There is one thing in particular that makes the Dynamics 365 release special. For the first time, Microsoft has united the CRM and the ERP offerings into one product. ERP customers can now ‘switch on’ the […]

Cloud – It’s All About The Apps

A few years ago, a company decided that they wanted to move nearly 3,000 applications into the cloud. It was a complex project with a tight deadline. And unfortunately, it didn’t turn out well. The project ran about 25% over budget, requiring the company to overspend by $46 million and have to revisit the application […]

Top 3 Highlights from Gartner Digital Workplace Summit

I’ve just come back from Gartner’s Digital Workplace Summit and it’s reassuring to see much of what I’ve been discussing with Avanade clients for years make its way into the limelight. The event is only entering its second year, at a time when creating an advanced, digital workplace couldn’t be more urgent.  After all, without […]

How to Create a Foundation for Digital Innovation: Process & Imagination

In this two part blog series, Julian Tomison, General Manager of Avanade UK discusses some of the key questions and challenges around encouraging digital Innovation: People, Policy, Process and Imagination.   Recently, I discussed how People and Policy are critical for any business seeking to create a foundation for digital innovation. Now, let’s consider two more […]