What Retailers Need to Look for in an ERP Solution

Today’s retailers face a complex operating environment. They need to sell seamlessly across multiple channels. They need to deal efficiently with a huge number of daily transactions. And they must accommodate an increasingly global customer base. It’s no longer enough just to have the right products in the right place at the right time. Instead, […]

The Role of ERP in Retail Has Changed

The role of ERP in retail has changed from an integrated system for conducting day-to-day operational tasks to providing a dynamic, unified, and strategic view of the retail business. The need for omnichannel customer demand, one view of product, and integrated financial and physical supply chain across all channels has meant that retailers need an […]

The DNA of Digital Disruption

Regardless of what stage companies are in while going through their digital transformation journey, the potential for market disruption is always looming. As I see it there are four market needs that are driving organizations to transform themselves digitally: increasing innovation, moving faster, staying connected and getting personal. The Need to Increase Innovation:  Digital disruption […]

Do You Need a Managed Service for Your ERP Managed Services?

There’s an irony to evolving IT paradigms. With every innovation and new trend in computing, organizations and users must change, often uncomfortably, even though progress is supposed to mean making things easier and less costly. Inevitably, you’ve got new and shifting processes, new training requirements and challenges reporting on information and functions that are now […]

Identity Management: Why Wait a Week for Access to Biz Apps?

As a Security Consultant, I have spent the last 5 years of my career working to improve the security of Avanade’s clients using Microsoft security technology. One area of security I specialise in is corporate identity management, using these skills I have helped clients improve their joiner, mover, and leaver changes through automation and process […]

What Should Planning for Global ERP Implementations Really Look Like?

(In a hurry? Skip to the end to get our guide on essential global deployment capabilities.) Maybe yours is a single-site organization, working in one language and in one time zone, or maybe you are regional or even a nationwide market player. In all those cases, you may well find a few highly skilled Microsoft […]

Your Companion on the Omni-Channel Journey

Consumer behaviour keeps changing and businesses must keep up. Online shopping, the revolution of the last two decades is now a thing of the past. A more realistic, holistic mixed-mode form of retail has matured over the years, and now deserves decent research into best practices and success factors  [CLICK TO TWEET]. This is exactly […]

The Importance of Integrated ERP Systems for Professional Services

Firms specialising in professional services always rely on a number of systems. A system for customer relationships. A system for HR. A system for sales. The list goes on. Naturally, managing all these disparate databases can be difficult. But it shouldn’t have to be this way. Different data systems may fall under different arms of […]

Are Business Processes and Apps Really Linked in Your ERP System?

The ERP holy grail of seamless, integrated business functions achieving their full potential has been elusive, for sure. According to a Gartner report, a whopping 75% of ERP implementations fail to achieve their objectives, due in large part to how they start off and the outcomes stakeholders think they will achieve. While I think those […]

3 Steps to Adopting ERP for the New Digital Workplace

Enterprise resource planning (ERP) tends to have a bad reputation. Its implementation is renowned for requiring big capital investments and lengthy, multi-year schedules. And once installed, not all businesses immediately see the value  [CLICK TO TWEET]. But this doesn’t have to be the case. Which is why we’re declaring the old view of ERP as […]