How LinkedIn Makes Sellers More Effective in Today’s Digital World

While LinkedIn surpassed the 500 million member milestone last month, the company continues to serve business professionals in numerous ways. As part of the Microsoft family, LinkedIn is now being integrated into Dynamics 365 in order to help salespeople deliver better outcomes using insights from LinkedIn Sales Navigator. To get more insight into this trend, […]

Millennials are Driving New Digital Workplace Trends in Healthcare

Millennials have a significant presence in the healthcare field and are harbingers of change in this industry. For this demographic, gone are the days of long hours, years spent building a practice, and long-term allegiance to employers, traits commonly attributed to Boomers and Gen-Xers. After watching many clinicians experience burnout, millennials are forcing a change […]

Mapping Digital Workplace Insights to Business Value Context

Most enterprise organizations are traveling along the journey to digital today.  There is no definitive measuring stick for how digital they have become but that does not stop them from continuing to invest and trying to find that edge to define new opportunities. Investments take many different shapes ranging from IT modernization, mobile investments, the […]

What to Consider When Switching Your CRM to Microsoft Dynamics 365

A lot of clients think that switching their CRM to Microsoft Dynamics 365 can be daunting, confusing and filled with uncertainty. But I’ve now helped several enterprises attain a smooth transition with the necessary expertise and tools, and wanted to share some of my learnings  [CLICK TO TWEET]. Why Migrate to Microsoft Dynamics 365? It’s […]

Reimagine the Way Work Gets Done

Michelle Caldwell presented at Nintex InspireX 2017. This article originally published on Nintex Blog. Wouldn’t it be great if your office worked with you, instead of against you? What if your workplace actually knew who you are, and where you are, and what you’re doing? What if it were smart enough to serve up the […]

Digital Sales Tools: Overcoming the Adoption Barrier

Sales is both an art and a science; a combination of instinct, experience, relationships and raw data, so it’s no surprise that salespeople are often reluctant to abandon old ways of working that have served them so well in the past. Adoption of new technology is a notorious challenge in sales for precisely this reason, […]

Top Three Things to Know When Moving to Office 365

The following blog post was co-authored by Tom Hoglund, Executive, and Brad Gephart, Senior Director, of Platforms and Offerings. Microsoft’s ‘cloud first’ strategy has helped propel Office 365 (O365) into becoming Microsoft’s fastest growing commercial product to date. The latest research conducted by the Digital Workplace Group (DWG) found that almost half (48 percent) of […]

Great Employee Experiences = Great Customer Experiences

The sales cycle hasn’t changed since the days of the cavemen. It’s always been about the transaction between buyer and seller, whether that’s a spear in return for meat, or dollars for a car. What has changed are the expectations of the consumer, and consequently the expectations of the employee. What Needs to Change? Not […]

3 Steps to Adopting ERP for the New Digital Workplace

Enterprise resource planning (ERP) tends to have a bad reputation. Its implementation is renowned for requiring big capital investments and lengthy, multi-year schedules. And once installed, not all businesses immediately see the value  [CLICK TO TWEET]. But this doesn’t have to be the case. Which is why we’re declaring the old view of ERP as […]

Why Health Care Needs a Chief of Work

This blog was co-authored by Michelle Caldwell, Director of Enterprise Technology Architecture. Workplace experts and industry analysts are increasingly predicting that we might soon see a new addition to the C-suite: the Chief of Work (or COW – not to be confused with the provider acronym, Computers on Wheels). This role, which would be a […]