The Rise of the Machines

For years, we have been fed an almost constant diet of sci-fi prediction about the consequences of artificial intelligence and our deepening lack of self-reliance. Be it at the hands of vengeful robots, octopedal searcher drones or an omnipresent networked villainous super-brain; we are just fleshy victims waiting to be usurped. Well, the age of […]

4 Benefits from Investing in a Digital Workplace

A few facts on our changing world: digital natives will have 20 different jobs in five different careers in their lifetime. Technology has made us five times more productive since 1972. 50% of the workforce will be Millennials by 2020 and could be working with their grandfathers. By 2025, 45% of workers will be contractors. […]

The Double-Digit Millionaire and the Digital Dragon

As the global wealth landscape changes with the growth in the number of millionaires and billionaires, we ask what it takes to have a seat at the table and what wealth managers must do to develop a more sophisticated client service model. The Double-Digit Millionaire In recent months, JP Morgan Chase has gone public with […]

3 Digital Workplace Productivity Tools for Retail Store Environments

A question I often ask retailers I work with is “How many hours per day, on average, do your store assistants and managers spend with customers?” The answer to this question, and the discussions that follow, are insightful and throw light on the productivity challenge facing retailers. Over the past decade, most retailers have invested […]

Creating a New Economics of IT

If you’ve read the headline and you’re thinking: If we really do need a “new economics of IT,” just tell me what the formula is and I’ll go spin up a project…  you’re probably going to be disappointed. There isn’t a formula (I wish there was) but if you can get over that, then there […]

Race to the Bot: Are We Losing the Importance of the Experience?

I’m not quite sure what happened, but I woke up last week and bots had taken over.  My technology feeds all had headlines about bots.  Even Time magazine weighed in.  I’m now sitting here waiting for my phone to ring for my dad to ask me to help him learn how to use some bot.  […]

The Path to DevOps Success

In my last post, I talked about how DevOps can benefit everyone by instilling discipline that can help to improve most IT projects.  But, DevOps is a destination and a way of working, and one that requires mastery of other fundamental Application Lifecycle Management (ALM) disciplines before you can achieve and exploit it. There are […]

Getting Your House in Order

Cloud computing is all the rage. Unfortunately, everyone seems to have a different definition as to what constitutes cloud computing.  Some analysts and service providers define it narrowly as an updated version of utility computing: basically, virtual servers available over the Internet. Others go very broad, arguing anything you consume outside the firewall is “in […]

Demise of the Graphical User Interface (GUI)

PowerShell – The Retro User Interface (RUI) for Systems Management in the Elastic Datacenter I began my IT career in the 1980’s before the advent of Windows (or Macintosh) and Graphical User Interfaces (GUIs). I was proficient with MS-DOS and Netware as well as VMS DCL and UNIX Shell command line interfaces but always found […]