IT Modernization: As Exciting as Artificial Intelligence?

In a world of IT where phrases like “artificial intelligence”, “IOT” and “wearables” seem to be prerequisites to any conversation related to “the next big thing IT needs to think about”, you wouldn’t expect “IT modernization” to rate that highly  [CLICK TO TWEET]. But at the risk of oversimplifying, or perhaps under dramatizing, IT modernization […]

Reimagine the Way Work Gets Done

Michelle Caldwell presented at Nintex InspireX 2017. This article originally published on Nintex Blog. Wouldn’t it be great if your office worked with you, instead of against you? What if your workplace actually knew who you are, and where you are, and what you’re doing? What if it were smart enough to serve up the […]

Platform Economy: Plugging Your Business into New Ecosystems

Over the past couple of years there has been much talk about borderless computing, which provides businesses with the ability to reach outside their walls to expand digital solutions and plug into emerging business platforms. Progress in this area is evolving and the opportunity to drive better value to customers and access new and larger […]

6 Things to Consider When Addressing Corporate Digital Ethics

Digital ethics is all across the mainstream press.  Avanade has been part of the discussion, with both Sarah Adam-Adam Gedge and Adam Warby have spoken to the press on this locally. With companies accelerating into an AI-first world, the need for all players – companies, governments, individuals – to consider the consequences of that shift, is […]

Today’s Workforce: Augment or Bust!

As you may have seen in Avanade’s TechVision 2017, we believe that the era of the augmented worker is upon us. In the following few paragraphs I’ll talk about why I think this is needed, how I see this impacting business and how you can get started in your own organization. Because even though we […]

How Empathy and Change Enablement Help Reduce Security Risk

Anyone who is slightly technical has been asked to help friends and family members with their iPhones, mobile apps, Windows laptops and so forth.  In doing so, we may or may not empathize with users that have less technical skills than we do. JAMA: The Journal of the American Medical Association defines empathy as the […]

Customer Experience is the New Battlefield for Differentiation

  The following blog post was co-authored by Aaron Reich, Innovation Director and David Rosenthal, Solution Architect at Avanade. We were recently at the National Retail Federation show in New York. As we spoke with clients and walked the Expo floor with its hundreds of vendors, two things stood out: a cool company called Thursday […]

Technology Vision 2017: Every Business Will Be an AI-First Business

We’ve been talking about cloud-first and mobile-first for a while now. Here’s another “first” businesses need to start paying attention to: AI-first. We believe all businesses are only a few years away from a new era – one where we will need to focus first on artificial intelligence. Avanade’s Technology Vision 2017 explores AI and […]

Great Employee Experiences = Great Customer Experiences

The sales cycle hasn’t changed since the days of the cavemen. It’s always been about the transaction between buyer and seller, whether that’s a spear in return for meat, or dollars for a car. What has changed are the expectations of the consumer, and consequently the expectations of the employee. What Needs to Change? Not […]

Artificial Intelligence vs. Machine Learning: Battle of the Minds

In the last year, I’ve been wrestling with two competing approaches with respect to how to leverage big data: artificial intelligence (AI) and machine learning (ML).  After all, there’s nothing exciting about big data unless you have a mechanism to process it. After a few weeks of intensive research, I have realized that everyone’s definition […]