Cloud Freakonomics

I read a post a little while ago over here talking about Shadow IT.  The comment was initially referring to a “scary statistic” where Gartner predicts 35% of enterprise IT expenditures will happen outside of corporate IT budget. While Access applications, or Lotus Notes apps, etc., have proliferated for many years outside of the control […]

The Cloud Battle: Public Vs. Private

The question of Public Cloud versus Private Cloud is one of the most contentious in the field right now.  It generates some very heated debate between evangelists of both camps.  The answer is of course “Your Mileage May Vary”. The most important thing for an organisation making a decision in this area is that the […]

My Windows 8 Desktop Experience

I’ve been exclusively using Windows 8 as my desktop operating system for a full six months now. It started as an experiment after attending the Microsoft BUILD conference, where I received a Samsung Series 7 slate with Windows 8 Developer Preview. Even though this was a very early version of Windows 8, it was usable […]

Cloud Computing: Turning Commitment into Reality

In my previous post, I talked about why the cultural readiness was a sine qua non when moving to the cloud.  If that does not exist, then any other efforts are, at best, academically interesting and, at worst, wasted and irrelevant. However, once the cultural commitment has been made, the business needs to set the framework […]

Cloud Computing – The Difference Between Intention and Commitment

I deal with a lot of customers for whom, (unsurprisingly), cloud is very much on the agenda.  However the challenge almost invariably is how they make this happen in reality. One customer had the intention to move 15% of all enterprise workloads into the cloud within a year, but halfway through the year, they had […]

Cloud Computing Requires Ruthless Standards, Explicit Processes and Robust Automation

After attending Microsoft Management Summit 2012 in Las Vegas this past week, a few things became quite clear in regards to implementing cloud-based solutions whether they are private, public or hybrid. The first take-away from MMS was the need for “standards” at all layers of the enterprise architecture. Most IT organizations have IT standards defined for naming conventions, […]

Social Media in the Consumer Business Sphere

Social media can play a strong role in accelerating sales effectiveness in the B2B world – with internal microblogging, communities, knowledge sharing, etc. But, above all, we know that social media has significant impact in the B2C space, mainly for services and marketing. The social channel for business to consumer is becoming increasingly more important. […]

The Future: Will HTML5 Replace Plug-Ins like Flash?

Recently, our CTO commented on an article from Inc. Magazine that talked about six major tech innovations that will disrupt business – HTML5 is one of those. But, will HTML5 ultimately replace Flash? That would depend on how you characterize HTML5. The industry tends to grab one piece of the puzzle and paint all of the […]

The Convergence of Tomorrow’s Technology

Recently I read an article from that outlined the six major tech trends for 2012. claimed that these trends could create huge opportunities or huge disruptions in the enterprise. As I read through the six trends (predictive technology, HTML5, high resolution displays, social analytics, speech for business and business-ready storage), it struck me […]

Will CRM Make 2012 the Year of the Customer?

After a pivotal year of technology advances, Forrester is suggesting that 2012 will be the ‘Year of the Customer’. According to its 2012 Customer Experience Predictions report, board-level executives will officially name customer experience as a top strategic priority. Hence, today’s multichannel experiences, resembling “a patchwork of duct tape and bubble gum”, will be fully […]