What Should Planning for Global ERP Implementations Really Look Like?

(In a hurry? Skip to the end to get our guide on essential global deployment capabilities.) Maybe yours is a single-site organization, working in one language and in one time zone, or maybe you are regional or even a nationwide market player. In all those cases, you may well find a few highly skilled Microsoft […]

The Importance of Integrated ERP Systems for Professional Services

Firms specialising in professional services always rely on a number of systems. A system for customer relationships. A system for HR. A system for sales. The list goes on. Naturally, managing all these disparate databases can be difficult. But it shouldn’t have to be this way. Different data systems may fall under different arms of […]

Are Business Processes and Apps Really Linked in Your ERP System?

The ERP holy grail of seamless, integrated business functions achieving their full potential has been elusive, for sure. According to a Gartner report, a whopping 75% of ERP implementations fail to achieve their objectives, due in large part to how they start off and the outcomes stakeholders think they will achieve. While I think those […]

3 Steps to Adopting ERP for the New Digital Workplace

Enterprise resource planning (ERP) tends to have a bad reputation. Its implementation is renowned for requiring big capital investments and lengthy, multi-year schedules. And once installed, not all businesses immediately see the value  [CLICK TO TWEET]. But this doesn’t have to be the case. Which is why we’re declaring the old view of ERP as […]

Cloud-Based ERP Systems Are Critical To Your Digital Transformation

For all the hoopla over putting various business functions in the Cloud, most notably CRM and other front-office systems, the reality is that much of what makes digital marketing and sales processes function are the back-office systems.  In fact, “going digital” for specific business apps without also transforming the backbone systems and underlying IT architecture […]

The Only Game in Town for Your Digital Business: Dynamics 365

The soon to be released Microsoft Dynamics 365 has already generated significant buzz in the industry as a revolutionary breakthrough. It unites Enterprise Resources Planning (ERP), Customer Relationship Management (CRM) and Office 365 under a Common Data Model (CDM) in the cloud. With its advanced analytics and data visualization capabilities, Dynamics 365 enables any user […]

Back to School With Microsoft Dynamics 365

Well, it’s that time of year again. Kids are settled back in school and normal work life continues. Of course, with the back to school season we expect the kids to learn something new. For those of us who work for a living, we never stop learning (especially in the technology business.) So what better […]

5 Retail Trends that Will Enable Seamless Retail

It’s no surprise that the retail industry is currently undergoing major changes. Customers are increasingly digital in their buying behavior, which means that retailers need to find a proper balance and harmony between digital and physical business operations. So what are the major retail trends occurring in the market and how can retailers quickly and […]

The Seamless Shopping Experience: Customer First, Retailer Second

Forget what you know. The relationship between customer and retailer has intrinsically changed. The power is truly now in the customer’s hand. Before mobile web browsing, smartphone apps, and social media allowed customers to make purchases anytime, anywhere, the mentality was always retailer first, customer second. But now, to remain competitive, retailers must provide a […]

The Importance of Integrated Systems for Service Industries

The main offerings of a professional services organization (PSO) are knowledge, experience and skills. Using these assets via a time and materials approach is only possible when such organizations are small. But it becomes more complicated when businesses grow. Be it because of wider service offerings, expansion into multiple locations, sharing of skilled talent across […]