Big Brands Innovating to Drive New Customer Experiences and Value

I’ve got a riddle for you: what do Williams Martini Racing, Nippon Paint, Microsoft and Stockland have in common? This diverse list of well-known brands across the globe are innovating when it comes to their customer experiences. They are driving new value through personalization, connecting communities, leveraging data and moving at speed. Avanade and Sitecore […]

Avanade Receives ISO Certification Validating Client Security Priority

As Avanade’s Director of Global Client Information Security, this is my personal passion and the focus of my team, and I am proud to share a critical accomplishment with our clients! Avanade’s Unified Communication and Collaboration Managed Services recently achieved ISO27001 certification, signifying that our teams, people, and processes operate within a security management system applying […]

DesignOps: Achieve Your Outcomes Faster

Whenever we build software, our users – whether internal or external – have high expectations when it comes to how their applications should work. Tools should be beautiful and easily understood on the first try. They should “just work” with no training and no manuals. They also need to improve over time without being confusing. […]

Platform Economy: Plugging Your Business into New Ecosystems

Over the past couple of years there has been much talk about borderless computing, which provides businesses with the ability to reach outside their walls to expand digital solutions and plug into emerging business platforms. Progress in this area is evolving and the opportunity to drive better value to customers and access new and larger […]

Today’s Workforce: Augment or Bust!

As you may have seen in Avanade’s TechVision 2017, we believe that the era of the augmented worker is upon us. In the following few paragraphs I’ll talk about why I think this is needed, how I see this impacting business and how you can get started in your own organization. Because even though we […]

Celebrating Avanade Employees Awarded Distinguished Sitecore MVP Status

We’re beyond proud that several Avanade employees were recently awarded 2017 Sitecore MVP status, a distinction that recognizes their exceptional knowledge and expertise on digital marketing best practices. To honor their achievement, we’ve asked a handful of them to share their stories and perspectives on how they attained this milestone and why Sitecore is the […]

Customer Experience is the New Battlefield for Differentiation

  The following blog post was co-authored by Aaron Reich, Innovation Director and David Rosenthal, Solution Architect at Avanade. We were recently at the National Retail Federation show in New York. As we spoke with clients and walked the Expo floor with its hundreds of vendors, two things stood out: a cool company called Thursday […]

Technology Vision 2017: Every Business Will Be an AI-First Business

We’ve been talking about cloud-first and mobile-first for a while now. Here’s another “first” businesses need to start paying attention to: AI-first. We believe all businesses are only a few years away from a new era – one where we will need to focus first on artificial intelligence. Avanade’s Technology Vision 2017 explores AI and […]

Our Website Reimagined: Putting Client Experience Front and Center

Client experience is at the heart of everything we do in marketing  [CLICK TO TWEET]. In fact, it’s a key pillar of our marketing strategy and vision. And for good reason. Recent research conducted by Avanade and Sitecore found that investing in customer experience can triple your return and increase revenue by 19%. So it’s not […]

Top 3 Highlights from Gartner Digital Workplace Summit

I’ve just come back from Gartner’s Digital Workplace Summit and it’s reassuring to see much of what I’ve been discussing with Avanade clients for years make its way into the limelight. The event is only entering its second year, at a time when creating an advanced, digital workplace couldn’t be more urgent.  After all, without […]